style consultant job description
All about Target
As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside an enthusiastic, dedicated team that brings their passion and pride to all that they do. Guests love to shop us for social media worthy looks and we’re proud to offer the freshest mix of apparel and accessories that won't break the bank.
All about Style
A Style Consultant is passionate about apparel and accessories, brings the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery. Style Consultants are welcoming and helpful in meeting guests needs on the sales floor and in the fitting room and have resources to provide assistance with outfitting, accessorizing and building the basket to drive top line sales.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Style Consultant can provide you with the:
- Skills in guest styling consultation, personalized shopping techniques and selling tactics that build the guests baskets
- Knowledge of retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies and basic visual merchandising
- Knowledge in industry trends including: style, fit, fabric and brand differentiation
As a Style Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:
- Gain knowledge from store tools to know your store sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times
- Be a Style Enthusiast
- Inspire guests to create outfits through personal interactions, mannequin moments and compelling visual presentations
- Create an inviting shopping environment by staying current on trends and brand guides along with executing visual standards and visual merchandising guides
- Encourage guests to explore all apparel and accessories areas with confidence by ensuring product is organized, signed correctly and merchandised to support style trends
- Ensure product is available for guests to shop by assessing salesfloor and backroom inventory and replenishing product as needed
- Build business acumen to stay ahead of product sell-through, promotional sales, and clearanced items so guests always experience an organized shopping destination
- Support changes to product assortment and keep the area inspiring to guests all year round by remerchandising new product and maintaining a brand space following new sets
- Active Selling
- Greet the guest and introduce yourself as the consultant in the department while balancing current task
- Ask open-ended questions to understand the guest’s needs and wants; share features and benefits with the guest
- Actively highlight and introduce guests to new brands to build loyalty and brand affinity
- Engage guests on the sales floor and extend the experience to the fitting room while suggesting complimentary styles and accessories, and checking in frequently for additional needs
- Use myCheckout to offer selections and sizes that are not available and order for the guest right in the store
- Upon final selection, ask if there is anything else you can do for the guest; thank them for shopping at Target and remind them that you are here to help in the future
- Prioritize guest interaction and engagement while balancing task; focus on the apparel and accessories floorpad and fitting room. Leverage your style routines to complete task while balancing service
- Provide service and a shopping experience that meets the needs of the guest
- Always demonstrate a culture of ethical conduct, safety, and compliance
- All other duties based on business needs
What we are looking for
We might be a great match if:
- Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
- Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a style consultant. But there are a few skills you should have from the get-go:
- Strong interest and knowledge of apparel products and accessories
- Welcoming and helpful attitude toward guests and other team members
- Learn and adapt to current technology needs
- Effective communication skills
- Work both independently and with a team
- Resolve guest questions quickly on the spot
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
