closing expert job description
All about Target
As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do. You delight our guests in all areas of the store ensuring each guest has an enjoyable experience.
All about Closing
The Closing team puts the finishing touches on the team’s day of hard work. They thrive off of organization and strategy. They know how to prioritize through the eyes of the guest and have fun with the team while nailing closing routines to ensure guests get a great first impression the moment the doors open the next day.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Closing Expert can provide you with the:
- Knowledge of guest service fundamentals and experience building a guest-first culture across the store
- Experience in retail business fundamentals: department sales trends, pricing and promotion strategies, inventory management, process efficiency and improvement
- Experience supporting daily/weekly workload to support business priorities and deliver on sales goals
As a Closing Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
- Consistently execute closing routines to deliver a clean and organized store
- Support business area teams in completing closing tasks as dictated by daily priorities and guest traffic
- Support consistency in closing experience and routines in partnership with the Closing TL or ETL
- Work in all departments to ensure sales floor is full, zoned and in stock for guests
- Provide service and a shopping experience that meets the needs of the guest
- Greet and service guests as you complete workload with minimal guest disruption
- Support guest services with cashiering, order pick up (OPU) and Drive Up (DU), where applicable
- Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
- Operate powered equipment only if certified
- Demonstrate a culture of ethical conduct, safety and compliance
- All other duties as assigned
What we are looking for
We might be a great match if:
- Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
- Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a Closing Expert. But there are a few skills you should have from the get-go:
- Welcoming and helpful attitude toward guests and other team members
- Learn and adapt to current technology needs
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow multi-step processes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
