beauty consultant job description
All about Target
As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do. Your expertise and passion for the latest beauty trends will come to life while you educate and actively engage with guests.
All about Specialty Sales
Our Beauty Consultants have the unique opportunity to impact guests in the moment by making every interaction count. When we activate our Beauty sales force of passionate and knowledgeable consultants, guests feel welcomed and inspired to make a purchase. Beauty Consultants make personalized suggestions and solutions through active selling, and sampling events - making the Beauty experience easy and rewarding for guests. It is their priority to put the guest first.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Beauty Consultant can provide you with the:
- Ability to adapt communication style to build a trusting relationship with guests and influence beauty regimens
- Ability to provide personalized beauty product and regimen recommendations through guest engagement, product training, sampling events and actively selling
- Experience in retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Knowledge in beauty products including: beauty brands, seasonal trends, cosmetics and various skincare products
As a Beauty Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:
- Gain knowledge from store tools to know your store sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times
- Be a Beauty Enthusiast
- Stay current on brands and trends
- Inspire guests through personal recommendations and product sampling
- Create an inviting shopping environment by ensuring product is organized, instock, signed correctly and available for guests to shop
- Encourage guests to explore Beauty with confidence by making sure the area is clean and testers are functioning
- Support changes to product assortment and keep Beauty inspiring to guests all year round by remerchandising new product and maintaining a brand space following new sets
- Active Selling
- Greet the guest and introduce yourself as the consultant in the department while balancing current task
- Help guests find the right products that fit their skin care regimen or make-up routine
- Ask open-ended questions to understand the guest needs and wants and share product features and benefits with the guest
- Use the Beauty Cards and Face Templates to inspire guests to return for the beauty items they sampled
- Have a dedicated space to host Beauty sampling events making it easier to draw in guests to highlight key products
- As guests are shopping products, ask if they want to explore some of your favorite trial products and make trial recommendations
- Highlight and introduce guests to new brands to build loyalty and brand affinity
- Upon final selection, ask if there is anything else you can do for the guest; thank them for shopping at Target and remind them that you are here to help in the future
- Leverage Beauty Routines to prioritize guest interaction and engagement while balancing task
- Provide service and a shopping experience that meets the needs of the guest
- Always demonstrate a culture of ethical conduct, safety and compliance
- All other duties based on business needs
What we are looking for
We might be a great match if:
- Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
- Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a Beauty Consultant. But there are a few skills you should have from the get-go:
- 12+ months previous beauty retail experience preferred, but not required
- Strong interest and knowledge of beauty and skincare products
- Welcoming and helpful attitude toward guests and other team members
- Learn and adapt to current technology needs
- Effective communication skills
- Work both independently and with a team
- Resolve guest questions quickly on the spot
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
